To streamline the process of replacing devices used for non-refresh purposes, we have implemented a procurement tracker sheet stored in SharePoint. This tracker will be managed by the service delivery team to monitor all devices taken out for non-refresh purposes. This enhancement allows us to maintain better control over our inventory and budget for replacements. Here is the revised process:
- Tracking Devices:
- The service delivery team will use the procurement tracker sheet in SharePoint to keep a record of all devices used for non-refresh purposes.
- Regular Monitoring:
- The team will periodically check the procurement tracker to ensure it’s up to date. If it has been three months since the last check, or if stock levels are low, they will proceed to the next steps.
- Checking Stock Levels:
- If the service delivery team observes that stock levels for specific devices are low, they will initiate a request for replacement.
- Review Procurement Sheet:
- In the case of it being three months since the last check, the team will thoroughly review the procurement sheet on SharePoint.
- Stock Levels Check (Again):
- After reviewing the procurement sheet, if they find that stock levels are still low for certain devices, they will initiate a replacement request on the HOTh portal.
- Replacement Request:
- Upon raising a request for replacement, the procurement team will take necessary action to provide a replacement device.
- Update Procurement Sheet:
- Once the replacement device is received, the service delivery team will promptly update the procurement tracker sheet in SharePoint to indicate that the device has been replaced.
By implementing this enhanced process, we can better keep track of devices used for non-refresh purposes, identify when replacements are needed, and allocate budgets accordingly. This structured approach ensures efficient inventory management and reduces device downtime.