Process map for the procurement process flow with the addition of event tracking:
- Identify Procurement Need:
- Identify the need for goods or services.
- Determine the specifications, quantity, and quality requirements.
- Obtain necessary approvals for procurement.
- Track the initiation of the procurement request.
- Supplier Selection and Evaluation:
- Identify potential suppliers.
- Evaluate suppliers based on criteria such as price, quality, delivery time, and reputation.
- Conduct supplier interviews or site visits if necessary.
- Select the most suitable supplier(s).
- Track supplier selection and evaluation milestones.
- Request for Quotation (RFQ) or Request for Proposal (RFP):
- Prepare and send RFQ/RFP documents to selected suppliers.
- Include detailed specifications and requirements.
- Specify the deadline for submission of quotes or proposals.
- Track RFQ/RFP issuance and receipt.
- Receive and Evaluate Quotes/Proposals:
- Receive quotes/proposals from suppliers.
- Review and compare quotes/proposals.
- Evaluate suppliers based on price, quality, terms, and other factors.
- Select the supplier(s) that meet the requirements.
- Track the receipt and evaluation of quotes/proposals.
- Negotiation and Contracting:
- Initiate negotiations with the selected supplier(s).
- Discuss terms and conditions, pricing, delivery schedules, and other relevant details.
- Reach an agreement on the terms.
- Create and sign a contract or purchase order.
- Track the negotiation and contracting process.
- Purchase Order Processing:
- Prepare and issue a purchase order based on the agreed terms.
- Include details such as item descriptions, quantities, prices, delivery dates, and payment terms.
- Send the purchase order to the supplier.
- Track the issuance and transmission of the purchase order.
- Order Fulfillment and Delivery:
- Supplier acknowledges receipt of the purchase order.
- Supplier prepares and packages the goods or services.
- Arrange for shipping or delivery.
- Monitor the delivery process and ensure timely arrival.
- Track the status and progress of order fulfillment and delivery.
- Goods/Services Receipt and Inspection:
- Receive the goods or services from the supplier.
- Inspect the goods or services for quality, quantity, and compliance with specifications.
- Document any discrepancies or issues.
- Track the receipt, inspection, and resolution of any discrepancies.
- Invoice Processing and Payment:
- Supplier submits an invoice.
- Verify the invoice against the purchase order and delivery.
- Process the invoice for payment.
- Make the payment to the supplier within the agreed terms.
- Track the invoice processing and payment milestones.
- Supplier Performance Evaluation:
- Evaluate the supplier’s performance based on factors such as quality, delivery, and responsiveness.
- Keep records of supplier performance.
- Provide feedback to the supplier if necessary.
- Track the evaluation and feedback process.
- Contract Renewal or Closure:
- Review contract terms and conditions.
- Decide whether to renew the contract or terminate it.
- Initiate the contract renewal process or closure process accordingly.
- Track the contract renewal or closure activities.
- Event Tracking:
- Capture and track important events and milestones throughout the procurement process.
- Record dates and details of events such as procurement request initiation, supplier selection, RFQ/RFP issuance, quote/proposal receipt, negotiation and contracting milestones, purchase order issuance, goods/services receipt, invoice processing, payment, and supplier performance evaluation.
- Use a tracking system or software to monitor and update event statuses.
Note: This updated process map incorporates event tracking to monitor