Setting clear objectives for a user who will observe paramedics to understand how the Yorkshire & Humber Care Record (YHCR) interweave and contextual launch features work is crucial for ensuring they focus on key aspects of the system’s integration into the paramedic workflow. Here are some objectives you could set:
1. Understand the Workflow Integration
- Objective: Observe and document how the YHCR interweaves with the paramedics’ existing workflows.
- Key Focus: Identify specific points in the paramedic process where the YHCR is accessed, how it influences decision-making, and how seamlessly it fits into the overall workflow.
2. Evaluate the Use of Contextual Launch
- Objective: Analyze how the contextual launch feature is used by paramedics to access patient information quickly and efficiently.
- Key Focus: Note the triggers for using contextual launch, the ease of accessing relevant patient data, and how this functionality supports clinical decision-making in real-time.
3. Assess the Impact on Patient Care
- Objective: Determine how the integration of YHCR affects the quality and speed of patient care provided by paramedics.
- Key Focus: Observe whether YHCR access leads to quicker interventions, more accurate assessments, or better coordination with other healthcare providers.
4. Identify Challenges and Pain Points
- Objective: Identify any challenges, pain points, or areas of friction in the use of YHCR by paramedics.
- Key Focus: Pay attention to any technical issues, delays, or user interface challenges that may hinder the paramedics from efficiently using the system.
5. Understand User Interaction with the System
- Objective: Observe how paramedics interact with the YHCR system, focusing on usability and user experience.
- Key Focus: Monitor how easily paramedics navigate the system, retrieve necessary information, and manage multiple tasks while using the YHCR.
6. Evaluate Training and Familiarity
- Objective: Assess the level of training and familiarity paramedics have with the YHCR system.
- Key Focus: Determine whether paramedics require additional training, whether they appear confident using the system, and how their level of familiarity affects their usage.
7. Gauge Communication and Data Sharing
- Objective: Understand how YHCR facilitates communication and data sharing between paramedics and other healthcare professionals.
- Key Focus: Observe instances where data from YHCR is shared with hospitals, GPs, or other healthcare providers, and how this sharing influences patient care.
8. Analyze Efficiency Gains or Losses
- Objective: Measure any efficiency gains or losses resulting from the use of YHCR in paramedic operations.
- Key Focus: Compare time spent on tasks with and without YHCR, and assess whether the system contributes to faster response times or improved patient outcomes.
9. Collect User Feedback and Suggestions
- Objective: Gather direct feedback from paramedics regarding their experiences using YHCR.
- Key Focus: Engage with paramedics to discuss their thoughts on the system, any suggestions they might have for improvement, and their overall satisfaction with YHCR.
10. Observe Real-World Application
- Objective: Witness the real-world application of YHCR in various emergency scenarios.
- Key Focus: Observe how the system performs under different types of calls (e.g., high-pressure emergencies vs. routine cases) and the role YHCR plays in each context.
By setting these objectives, the user will be able to gain a comprehensive understanding of how YHCR’s interweave and contextual launch features support paramedics in their daily duties, identify areas for improvement, and contribute valuable insights to the system’s ongoing development and optimization.