Project Overview: The Yorkshire Ambulance Service (YAS) is planning to develop a demo version of the Electronic Patient Record (ePR) system for use on iPads. This system will provide essential patient information to healthcare professionals in real-time, improving the quality of care and decision-making during emergencies and routine healthcare scenarios. To ensure the success of this project, it is crucial to gather detailed requirements.
Stakeholders:
- YAS IT Department
- Healthcare Professionals (Paramedics, Nurses, Doctors)
- Patients
- Regulatory Bodies
Key Objectives:
- Develop a user-friendly iPad app for accessing patient records.
- Ensure secure and compliant handling of patient data.
- Provide real-time access to patient information, including medication, allergies, medical history, care plans, and crisis plans.
- Enable offline access in areas with limited connectivity.
- Implement user authentication and authorization protocols.
- Ensure data encryption to protect patient privacy.
- Facilitate seamless data synchronization with the central ePR system.
- Integrate with existing YAS systems and workflows.
- Provide training and support to healthcare professionals.
Requirements:
1. User Interface (UI) Requirements:
- Intuitive and user-friendly design.
- Responsive design for iPads of different sizes.
- Touch-friendly controls.
- Clear and organized display of patient information.
- Quick access to critical data in emergency situations.
2. Security and Privacy Requirements:
- Compliance with NHS data security and privacy regulations.
- User authentication with strong password policies.
- Role-based access control for healthcare professionals.
- Data encryption for stored and transmitted data.
- Automatic logoff after a period of inactivity.
3. Data Access and Synchronization:
- Real-time access to patient records.
- Support for offline access with data synchronization upon reconnection.
- Redundancy and backup mechanisms to ensure data availability.
4. Integration:
- Integration with the central YAS ePR system.
- Compatibility with existing YAS IT infrastructure.
- Seamless data exchange with other YAS applications.
5. Training and Support:
- Training sessions for healthcare professionals on using the iPad ePR app.
- 24/7 technical support for any issues or questions.
6. Testing and Quality Assurance:
- Comprehensive testing to identify and address any bugs or vulnerabilities.
- Regular updates and maintenance to ensure optimal performance and security.
7. Patient Involvement:
- Gather feedback from patients to improve the user experience.
- Ensure patients have access to their own records and can provide input.
Timeline:
- Define a project timeline with milestones and deadlines.
Budget:
- Allocate sufficient resources and budget for the project.
Regulatory Compliance:
- Ensure compliance with all relevant NHS and healthcare regulations.
Documentation:
- Maintain detailed documentation of requirements, design, and development processes.
Conclusion: Gathering these requirements is a critical first step in developing the iPad demo version of the YAS NHS ePR system. Collaboration with stakeholders and meticulous attention to detail will be essential to ensure the success of this project.