A Target Operating Model (TOM) for an organization like YAS (which I assume stands for Yorkshire Ambulance Service or a similar entity) outlines the future state of the organization’s operations and how it plans to achieve its strategic objectives. Here’s a template for creating a TOM:
Title: Target Operating Model for YAS
Date: [Insert Date]
Executive Summary: Provide a concise overview of the TOM, highlighting its purpose, key objectives, and intended outcomes.
1. Introduction:
- Purpose of the Target Operating Model
- Context and background of YAS
2. Vision and Objectives:
- Define YAS’s long-term vision
- Specify the strategic objectives the TOM aims to achieve
3. Governance and Leadership:
- Describe the governance structure
- Identify key leaders and their roles
4. Operating Model Components: a. Operating Model Strategy: – Explain the strategy guiding the TOM – How does it align with YAS’s mission and values?
b. Organization Structure: – Present the proposed organizational structure – Highlight any changes from the current structure
c. Process and Workflow: – Detail core processes and workflows – Include process maps or diagrams
d. Technology and Systems: – List current and future technology requirements – Describe how technology supports operations
e. People and Skills: – Identify skill gaps and required training – Discuss strategies for talent management
f. Data and Information Management: – Explain data sources, storage, and analytics – Address data security and privacy
g. Performance Metrics: – Define KPIs and performance metrics – Explain how success will be measured
h. Stakeholder Engagement: – Outline how YAS will engage with stakeholders – Highlight communication strategies
5. Implementation Plan:
- Provide a timeline for TOM implementation
- Identify responsible individuals or teams
- Allocate resources and budget
6. Risk Assessment and Mitigation:
- Identify potential risks to TOM implementation
- Develop mitigation strategies
7. Monitoring and Review:
- Describe the ongoing monitoring process
- Specify how progress will be reviewed and evaluated
- Include mechanisms for feedback and adjustments
8. Conclusion:
- Summarize key points and the expected impact of the TOM
- Reiterate its alignment with YAS’s strategic goals
Appendices:
- Include any supplementary materials, such as detailed process maps, organizational charts, or additional documentation.
Tailor this template to the specific needs and circumstances of YAS, and involve key stakeholders in its development to ensure alignment with the organization’s objectives and values.